Charities are required by law to inform us of changes to their registered details including changes to the charity’s contact. Details of the contact, including an address, are displayed on our website for the public and us to get in touch with the charity.
There are two types of charity contact:
It is very important that you keep your charity's contact details up to date. They should be amended as soon as a change occurs since an incorrect contact address may adversely affect a charity. If documents are late because reminders are not delivered it might affect funding as sponsors see that the charity has not met its submission deadlines. If we lose touch completely with the charity, it could eventually be removed as we have no evidence that it is still operating.
Where possible the outgoing contact should let us have details of their replacement. You should also consider whether the email addresses need updating as a result of the change of contact (see our guidance on Changing your email details).
You can change your charity’s contact and email details online at any time by using our View/ Amend Charity Details facility. You will need the charity’s password to do this. The password should be passed on when the charity contact is changing.
to update your charity’s contact details now.
If you do not have the password or cannot access our online service, you can contact us to request an amendment to the charity’s contact and email details.
For security reasons, any change of contact details will be subject to a validation procedure. Any changes made to the contact details will normally be reflected on the charity’s web Register entry overnight.
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