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Complaining to the Commission about a charity

The Commission needs to know where there is a serious risk of significant harm to or abuse of a charity, its assets, beneficiaries or reputation.

The issues we consider to be serious or significant and unacceptable for any charity, its trustees, employees or agents to be engaged in are set out in our publication Complaints about Charities (CC47).

Please read this carefully since the majority of complaints we receive should be made directly to the charity itself rather than to the Charity Commission. Complaints that should be made directly to the charity include those concerning:

  • the services a charity provides
  • employment issues
  • fundraising methods
  • internal disputes

If you would like us to consider your complaint, please contact us.

See also:

ID: 666

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