The Regulator for Charities in England and Wales

"click, in touch online"

making our services easier and quicker for charities

Our online service is now available to all charities. If you have an email address you can apply for your password online. Follow the "click" logo for access to our secure online environment.

The new service provides a number of benefits to you as charities, as well as your supporters, donors and the general public. These include:

  • A system that reminds you that your Annual Return is due and lets you send it online along with your accounts and Annual Report. You can also view and print the document for your own information before you send it.
  • For smaller charities, equivalent annual information update services, tailored to your needs.
  • The ability to update your registered details without the need for writing to us. These revised details will be shown on the Register of Charities within 1 working day.
  • A secure messaging service allowing you send messages or ask for advice electronically as well as being able to send us documents online.
  • Assurance that your message or document has been received. All communications with us will be acknowledged by email to the charity correspondent as soon as it arrives.
  • A system that is available at a time to suit you.
  • A responsive system allowing up-to-date information onto the Public Register more quickly. Charities will be able to present their work more quickly to supporters and donors through the publication of their accounts and Information Reports on our web site.
  • A secure environment where messages or documents sent under this system cannot be tampered with.
  • Online guidance and help screens within the system and a dedicated helpline for queries 0845 300 0197 (8.00 am to 8.00pm weekdays and 9.00 am to 1.00 pm Saturdays).

Stay in touch with developments. Online Registration will also follow later this year.

If your charity has an income of under £250,000 you could have a chance to win in our monthly £1000 prize draw, simply by using our online services. See the list of previous winners.