OPERATIONAL GUIDANCE

EX GRATIA PAYMENTS BY CHARITIES

Title

Reference number

Page / paragraph

Summary of fundamental principles

OG 11 A1

What is an ex gratia payment and who may authorise it?

OG 11 B1

Who may apply and dealing with enquiries

OG 11 B2

Considering an application

OG 11 B3

Action to take when the outcome of an application has been decided

OG 11 B4

Example report to a Head of Legal Section (HOL)

OG 11 C1

Model Order under s.27 of the 1993 Act

OG 11 C2

Model letter: Responding to an enquiry from a third party

OG 11 L1

Model letter: Refusal of application

OG 11 L2

Series glossary

OG 11 G1

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Alphabetical Index to Operational Guidance
Numerical List of Operational Guidance
Explanation of Operational Guidance